01823 334 238
formerly Abbeyfield Taunton

We’re now welcoming new residents!

September 2022

We will always go out of our way to make sure that we can provide you with the care and support that best suits your needs. This includes taking a sensible approach to current requirements for isolation, depending on an individual risk assessment.

Muriel moved in to Heron House Taunton during lockdown

Muriel moved in during lockdown. Under government guidelines, she had to isolate in her room for two weeks but as she said “I’d grown used to my own company, so with the support I got from the staff, I managed quite well”.

She quickly made friends with two younger members of staff who really put themselves out for her, and now she’s made new friends among the residents. And all through lockdown her daughter has been able to visit, using the outside visiting cabin. “We call it the shed” says Muriel “but it was always lovely and warm and with the special loudspeaker system we could hear well even through the screen.”


Jill hands over to our new Manager, Paula Howlett

July 2019

Jill hands over to our new Manager, Paula Howlett


Paula Howlett tells us about herself

July 2019

“Having originally trained as a psychiatric nurse, I worked in mental health care for 20 years, firstly with the NHS. Following a break in my nursing career I moved to the private sector in 2013 becoming a registered manager in residential and later, specialist dementia nursing care.

I feel proud to be a part of the care sector where we are all privileged to be supporting people to achieve their goals, enrich their lives and to not only experience excellent standards of care, but to facilitate enhanced lives through meaningful occupation and promoting independence. My central belief is that feedback is a gift whether it be in the workplace or in our lives as it enables everyone to learn from each other and improve our practice.

We should be able to engage in the things we love to do and try out new experiences. I have a passion and value for working with the older generation and a genuine interest in their lives. I want to be a part of a team that shares these values and has a vision to facilitate older people to continue to build relationships and for life to go on, not stop.

The Heron House Taunton staff team are passionate and dedicated to supporting the people who live here and will regularly go out of their way to help people achieve their goals. They are motivated and excited about improving their skills and are keen to engage in training to gain experience to support the people we care for.

Outside of work, myself and my husband Rob have four children aged between 12 and 18. Rob is a minister of our local church of which we are both actively involved in. We are keen musicians and used to play professionally in bands and now lead worship.”

Paula Howlett tells us about herself